Office Professional Plus 2019 Install and Activate by Phone:
General / Important in advance:
Technical knowledge is required to perform an installation, this product is supplied without support from Microsoft. If you are unable to do this yourself, it is advisable to ask family or acquaintances with experience to carry out the installation.
A local company can also help you with this. With this manual we try to guide everyone through the installation, this manual has been prepared as much as possible for the most common situations. It may be that your situation differs from what has been described. If so, let us know! This product is for 1 system and is not transferable to another system.
Backup your data
If you use Outlook, the settings are usually taken over from an earlier version after installation. It may happen that this does not go well for you or does not happen at all (especially with POP3 accounts). To be on the safe side, you can back up your
Outlook accounts, for more information, see the following link: Back up Outlook
After installing the new package, you can import your data again, see the following link: Import backup in Outlook
If the above does not work for you, you can always reset your e-mail addresses, consult your internet / mail provider. Files that you have created in Word or Excel, for example, will be retained after removing an Office package.
Remove previous version (s) of Office
Before starting the new installation, it is important that all current versions of Office have been removed. This also includes test versions or temporary installations (for example, a test version of Office 365). Microsoft has a program available for this that removes all previous versions from your computer. Your files will remain on your computer. You can download it via the following link: Download the Office removal program
You can also download this via Microsoft (see option 2) via the following link (page will open in a new window): Microsoft: Remove Office from a PC
Once you have downloaded the file you can run it. When the program has been executed, follow the instructions given. Afterwards it is best to restart the computer. After your computer has started, run the program again to remove as much remnants of the old software as possible. If you receive notifications that it was not entirely successful, you can ignore them. After this you can restart the computer again and you are ready to perform the new installation.
It is of course always possible that unexpected problems arise during the installation of your Office package. For example, does the activation fail? Then there is a chance that the Activation Wizard will open. In that case, go through the steps to complete activation.
Also check out Microsoft’s Help pages:
The installation and activation explained by Microsoft itself
Problems installing Office
Problems with activate Office
Are you still not sure after reading the tips and tricks above? Then you can always contact us. But you are also entitled to support from Microsoft itself. They can often help you faster and better with all your questions. Click the link below to contact Microsoft: